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Heart Coach Institute

Core Competencies Model

Topic vs. Outcome

When a client expresses their desire to find a new job, there are various paths the conversation can take. This is where determining the outcome becomes crucial, as it provides both you and the client with a clear endpoint for the conversation.

PCC Marker 8: Facilitating Client Growth

There is much more to the end of a session than a list of actions. By incorporating each PCC Marker here, you will give your client the best possible opportunity

PCC Marker 7: Evoking Awareness

The great revelation here is that we don’t have to be right! We can share what we are sensing or feeling, then invite the client to go deeper. If we are accurate, then an ‘Aha!’ moment may happen. But even if we are off beat, our comment may spark another connection for our client.

PCC Marker 6- Listens Actively

Gaye Kuelsen, PCC • June 6, 2023 • 5 Minute Read PCC Marker 6: Listens Actively Competency 6:  Listens Actively This competency, Listens Actively, is encouraging us into actual action! As coaches, we listen to our clients using more than just our ears – what do we hear, see/observe, sense or feel? When we listen …

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PCC Marker 5-Maintains Presence

For many of us busy, high achievers, the ability to stop doing and just BE, can be a real challenge. These PCC Markers give us some direction on how we can truly be with our clients, be present with them so they feel validated and understood.

PCC Marker 4-Cultivating Trust

We all have different ways on how we build trust with those around us, and with our clients. Similarly, our clients may have unique requirements for them to feel safe in their environment. Here the PCC Markers provide guidance on some…

PCC Marker 3-Establishes Agreements

The PCC Markers focus on the agreement we establish with our clients at the start of each coaching session. The four elements, provide a very simple and effective formula for you to establish a clear and focused agreement with your client every time.

Improvements of the ICF Competencies

It is important to be mindful of our language when discussing the updated model, as it is just that, updated, not new. Going through a process to UPDATE requires using the basis of what is there and keeping similarities, and incorporating improvements.

Demonstrating Ethical Practices

I’ve found that coach training and being a coach goes hand in hand with our personal growth.  This career path provides many opportunities for us to get to know our own self and to identify our values so we are clear on who we are and who we want to be.